Accessibility Statement

At By Earth & Ocean, we believe everyone should have the opportunity to experience the outdoors. While our adventures do require a level of physical participation, we are committed to making our experiences as accessible and inclusive as reasonably possible.

To help achieve this, we offer:

• Private tours that can be tailored to suit individual needs, abilities and pace.
• Flexible routes that can often be modified to reduce distance or difficulty where appropriate.
• Double kayaks, allowing parents, carers or support persons to paddle together.
• E-bikes with pillion seats, enabling some children or passengers to enjoy the experience without riding independently.

Every guest is different, and we understand that accessibility needs can vary greatly. If you have a disability, mobility consideration, medical condition or any other requirement, we encourage you to contact us before booking. We will always take the time to understand your needs and, where it is safe and practical to do so, work with you to find the most suitable experience.

If we believe one of our tours is not appropriate for your circumstances, we will be honest with you and, wherever possible, recommend an alternative that may better suit your needs.

Please contact our team to discuss your individual requirements—we’re here to help.